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DE: +49 800 118 1800
AT: +43 1 25 30 02 50

Contact us

Telephone answering Düsseldorf

Düsseldorf Telephone Answering – stay in touch in style with COLLECTION

With the COLLECTION telephone answering service in Düsseldorf, you can remain reachable even when you’re not on site. We answer your calls in your company’s name – personally, professionally and reliably. The service is available at three locations: the Dreischeibenhaus, on Kaiserwerther Straße and, from the fourth quarter of 2026, at Le Coeur on Königsallee.

You’ll be provided with a Düsseldorf landline number, which our service team will use to answer your calls. We’ll forward relevant calls and discreetly log the rest. You’ll be notified via email, text message or a callback, as you prefer. Data transmission complies with the GDPR.

Your contact person
Denis Knetsch

The Düsseldorf telephone answering service is ideal for businesses that need a reliable call-handling service – whether on a permanent basis, during holiday periods, in the event of illness or when facing temporary peaks in workload. The service can also be seamlessly used as a replacement for an in-house switchboard.

In addition, we offer call forwarding: incoming calls can be forwarded directly to your mobile number, your office or another contact person within your company. This allows you to remain flexible and decide how you wish to be contacted.

Our three locations offer a prestigious business address with a professional reception service. At the Dreischeibenhaus, the COLLECTION Workspaces are situated on the 13th and 14th floors, offering views across the city. The Kaiserwerther Straße location offers views of the Rhine and is close to the airport. Le Coeur is currently under construction on Königsallee and will be ready for occupancy from the end of 2026.

On request, we can supplement the Telephone answering service with additional services: mail handling, a virtual office address, a company sign at the location, access to day offices, Coworking spaces or Conference rooms. This turns a single telephone number into a fully-fledged location for your business presence in Düsseldorf.

All COLLECTION locations feature underground car parks, public transport links and a discreet service infrastructure. Callers will experience a friendly first point of contact that reflects your company’s image – with no queues or changing voices.

It can even be set up at short notice: we’ll get your Telephone answering service up and running within a few hours – flexibly, scalably and with no long-term commitment. This is a straightforward solution for temporary projects, start-ups or international branches.

With COLLECTION, you can take the pressure off your team, ensure you’re always reachable and maintain your professionalism – regardless of location, time or staff capacity.

Professional telephone answering service in Düsseldorf – COLLECTION Office services

Whether you’re a business executive, a start-up founder or a self-employed person – the problem is all too familiar: your diary is full and one important meeting follows another. In the hectic pace of everyday working life, there’s often hardly any time left for the telephone, post or other administrative tasks. As a result, your inbox fills up and unanswered calls usually end up on your voicemail. Listening to these messages then falls by the wayside or is forgotten amidst the stress of everyday life.
However, being constantly available – in writing and by telephone – is essential for business success these days. Our solution: COLLECTION’s telephone and Office services, because this ensures you are available to your customers, business partners and potential new clients round the clock, whilst you can focus on your company’s core business. You’ll be given a personalised, local telephone number for incoming calls, and our trained, friendly staff will answer your calls in your company’s name. If you wish, your callers can be put through directly to you, or messages can be recorded on your behalf. This ensures that no important information is lost.


With COLLECTION, you can ensure professional, round-the-clock availability without having to employ your own secretarial staff. Tailor your office services requirements to your individual needs and save significantly on costs, as with us you only pay for what you actually use.

Telephone answering in Düsseldorf – the benefits of choosing COLLECTION

Telephone answering

Constant availability for better service quality and customer satisfaction.

Local dialling code

With our telephone answering service, you’ll be allocated the local area code 0211.

Multilingual office services

Opportunities to work abroad are made possible by foreign language skills.

Flexible terms

Full control over rental options and the length of your tenancy, with no hidden extra costs.

Professional secretarial service

Trained staff will take care of your correspondence.

Discretion and reliability

Confidentiality regarding sensitive company data and the highest level of reliability.

Are you interested in our telephone answering service in Düsseldorf?

Then get in touch now!

Enquire now about our telephone answering service in Düsseldorf!

Düsseldorf Telephone answering: Available at all times & reliable representation

COLLECTION guarantees you won’t experience a call centre atmosphere, as our staff at our Düsseldorf Telephone answering service work directly on-site at our COLLECTION Business Center and support you in building your business. With our Telephone answering service, the days when you frequently missed calls are well and truly over. From now on, you’ll be available to your customers and business partners at all times. We don’t just answer your calls; we also forward them to the number of your choice.

Do you have any questions about the calls? We’ll be happy to email you all the key details, such as the caller’s name and the subject of the call, so you can prepare for the conversation as effectively as possible. If you’d like to personalise our Telephone answering service even further, you can also work with our team in advance to create your own greeting message. From now on, your telephone answering service will be tailored entirely to you and your needs. Do you have important contacts abroad? That’s no problem at all for our expert team, as our staff not only have extensive professional experience but also speak a range of foreign languages, enabling us to represent you perfectly overseas.

Telephone answering service in Düsseldorf with a prestigious address

Our telephone answering service in Düsseldorf goes beyond simply providing a first-class service team to represent you at all times. We also offer you a prestigious business address, which you can use to impress your contacts in your letters and on your business cards. Kaiserswerther Straße, Dreischeibenhaus and Königsallee – these addresses make a statement, and not just to your Düsseldorf-based clients. With these prestigious business addresses, you can easily enhance your company’s reputation – well beyond the city limits. From here, you can network effectively and forge new contacts.

Naturally, we can also highlight your presence at our unique location with your own personalised company sign at the building entrance. Should you ever visit in person, you can also benefit from many other attractive advantages offered by our first-class locations. At our two COLLECTION Business Centers, you’ll find modern Conference rooms and offices equipped with state-of-the-art technology and boasting a stylish ambience. Secure an exquisite setting for your meeting or work in a cosy atmosphere. In addition, exclusive parking facilities for your car are available on site. If you’d prefer to travel sustainably by train, you’re more than welcome to do so thanks to our Business Centre’s excellent links to public transport.

Tailor-made and available at short notice: Telephone answering in Düsseldorf

The business world never stands still and is always full of surprises. COLLECTION ensures that you can react spontaneously to unexpected business developments. That’s why we don’t tie you into long-term contracts, but tailor our services entirely to your needs. You decide for yourself how long you’d like us to represent you and to what extent we may support you. It doesn’t matter whether it’s just for a few weeks or several months – our telephone answering service in Düsseldorf is always available, tailored to your requirements. You’re also welcome to book office space at our COLLECTION Business Center at any time, in addition to our telephone answering service. COLLECTION adapts entirely to your wishes.

Would you also like to be represented by a professional team? If so, you can book our Telephone answering service in Düsseldorf – on Königsallee, at the Dreischeibenhaus or on Kaiserswerther Straße – with complete flexibility via our website. We’ll then be happy to send you a no-obligation quote. If you have any further questions, please feel free to contact us by phone at any time. We look forward to representing you from Düsseldorf very soon.

Together, we’ll find the right solution for you. Enquire now. There’s no-obligation service.

Your contact

Denis Knetsch

If you have any questions or would like some advice, please give me a call or send me an email.

Telephone: +49 174 - 166 66 53
Email: d.knetsch@ubc-collection.com

Book an appointment

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A glimpse of our telephone answering locations in Düsseldorf: Dreischeibenhaus.
COLLECTION Business Center Düsseldorf Dreischeibenhaus
Empfang im COLLECTION Business Center Düssedorf Dreischeibenhaus
Im COLLECTION Business Center Düsseldorf Dreischeibenhaus
Im COLLECTION Business Center Düsseldorf Dreischeibenhaus
Im COLLECTION Business Center Düsseldorf Dreischeibenhaus
A glimpse of our telephone answering locations in Düsseldorf: Kaiserswerther Straße.
COLLECTION Business Center Düsseldorf Kaiserswerther Straße
Im COLLECTION Business Center Düsseldorf Kaiserswerther Straße
Im COLLECTION Business Center Düsseldorf Kaiserswerther Straße
Im COLLECTION Business Center Düsseldorf Kaiserswerther Straße
Im COLLECTION Business Center Düsseldorf Kaiserswerther Straße
A glimpse of our telephone answering locations in Düsseldorf: Königsallee.
COLLECTION Business Center Düsseldorf Kaiserswerther Straße
Im COLLECTION Business Center Düsseldorf Kaiserswerther Straße
Im COLLECTION Business Center Düsseldorf Kaiserswerther Straße
Im COLLECTION Business Center Düsseldorf Kaiserswerther Straße
Im COLLECTION Business Center Düsseldorf Kaiserswerther Straße

With a smile on their faces.
our happy customers.

The rooms are very stylishly furnished, exceptionally well-equipped and the staff are very friendly. I’m always able to do my work there effectively and am therefore happy to recommend it to my clients.

Leandra Weber
Photographer

COLLECTION Business Center offers an excellent working environment with modern facilities and professional service. Its central location and extremely friendly staff make it an ideal place for productive work and successful business meetings. I am extremely satisfied with my experience here and can highly recommend it!

Cornelia Militis

Inner Circle – Our Client Testimonials

Videos speak louder than words: Dreischeibenhaus

Videos say more than words: Kaiserswerther Straße

Videos say more than words: Königsallee

Experience the COLLECTION lifestyle.

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FAQ – COLLECTION’s Düsseldorf telephone answering service

We will set up a Düsseldorf landline number for you and answer incoming calls in your company’s name. Our trained service team will answer calls in a friendly and professional manner, transfer relevant calls or record information in accordance with your instructions. You can choose to be notified by email, text message or a callback.

Yes, the Telephone answering service operates independently of a fixed office. You do not need your own office space, but you still benefit from your company’s professional presence at one of our three Düsseldorf locations. If required, day offices, Conference rooms or Coworking spaces are also available.

Of course. Incoming calls can be forwarded directly to your mobile number, your internal switchboard or to designated contacts, as required. The system is configured individually to suit your availability requirements.

Yes, many of our customers use the Telephone answering service on a temporary basis to ease the workload during periods of illness, holidays or when they are particularly busy. The service can be activated flexibly and at short notice – with or without a fixed contract term.

Yes, you can forward your existing number to the destination number set up with us. This means your contact details remain the same to the outside world, whilst we reliably handle your calls.

The service is available at all three COLLECTION Business Centres in Düsseldorf: at the Dreischeibenhaus, overlooking Königsallee; on Kaiserwerther Straße, close to the Rhine and the airport; and – from the fourth quarter of 2026 – at the new Le Coeur on Königsallee.

The service can usually be set up within one working day. If necessary, activation at short notice is also possible, for example in the event of illness, the start of a project or a sudden surge in demand.

Yes, all call data, notes and notifications are processed exclusively in accordance with the applicable data protection regulations. Communication is encrypted on request and treated as strictly confidential.

We offer flexible options – both short-term bookings and discounted rates for longer-term contracts are available. The terms of the contract are tailored to your individual needs.

Enquire now and get started

Our proposals are non-binding and tailored to your requirements. Contact us straight away!

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